About Us

Have a question? Call Us at: 877.472.4370 or Text us using the Text Bar at the bottom of this page.

PagersDirect is a USA based online specialty retailer of pagers, paging services, pager accessories and related wireless communication products and services exclusively within the United States. Managed by personnel with over 38 years in the retail and service industries and over 30 years in online paging retail. All ordering and customer service is conducted via our website as well as our toll free customer care call center.

PagersDirect through its affiliated companies are authorized resellers for the nations largest paging carriers including American Messaging and Spok (formerly known as USA Mobility). We are among the largest paging resellers in the United States with thousands of active pagers throughout the US. In 2013, PagersDirect was appointed by Zipit® Wireless, Inc as one of the first authorized online retailers of the Zipit® Confirm™ 2-way wireless messaging app. We are also authorized dealers for Apollo and Unication brands of 1-way pagers and accessories. Apollo and Unication are two of the leading manufacturers offering brand new pagers.

American Messaging Authorized Reseller

Apollo Authorized Dealer

DirectPage Authorized Dealer

Customer Care Center:

Toll Free: 1-877-472-4370 24 hours a day. Frank will greet you.

Who's who at PagersDirect:

Frank is our virtual receptionist and coordinates call transfers between our different departments.

Lori is our 24 hour sales and support agent that is quite knowledgable and infinitely patient with your questions and issues.

Jennifer is our 24 hour text agent. She handles texting and can answer many questions via text and provide links to the different products, services and information on our website.

Joe is our automated pager swapper and Frank's cousin. Joe's exclusive job at PagersDirect and DirectPage is to handle swapping out a replacement pager for a lost, stolen, damaged or simply replacing a pager. Joe normally works between the hours of 10am and 6pm Eastern Time, Monday through Friday, but he does fill in after hours. Just be patient if you are trying to complete a swap before or after our regular business hours.

Jack assists with sales, billing, activations, customer care and order fulfillment and can help accomplish anything else that the rest of the crew may need assistance with.

There are also behind-the-scenes support affiliates that work the internals at PagersDirect and DirectPage. There's a lot of technology going on here, but everyone works hand in hand to give you the best customer service experience possible

Issues with online payment...

When calling during regular business hours: If you reach voicemail, please leave your name and return phone number for a prompt return call. Please do not hang up and call back continuously as this will put you further back in the return call process.

In the event of a phone system outage or after hours emergency or Frank, our 24 hour a day virtual receptionist isn't feeling well...

please contact us using the contact / support link in the menu above.

If you do not have internet access at the time of the emergency,

You may call our backup emergency message line at: 1-800-977-1573 and leave a message. This is our backup in case Frank, Lori or Jennifer are not feeling well and the system is not operational for any reason

Regular Business Hours:

10am to 7pm (EST) Monday through Friday*

Phone support is available during regular business hours.

Emergency Technical & Sales Support is available after hours and on weekends via email by using the contact support link located at the top of our website.

Closed on the following legal holidays:

New Years Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day and Christmas Day. If a legal holiday listed lands on a weekend, we may be closed the Friday preceding the Holiday and the Monday following that weekend.

*Reduced hours will be announced when calling our toll free number and in the top banner of our website on the days affected. Normally, reduced hour days land between mid week holidays and weekends. Please note that no orders will ship on Christmas Eve or New Years Eve.

Extended Holidays and Closed Holidays (Customer care will be available via email or text support only). Phone Support will not be available and no orders will ship:

Limited Technical support is available on closed and reduced hour holidays.

PagersDirect Address:

Mailing:

PagersDirect

Po box 1770

Vineland, NJ 08362

Office Address:

PagersDirect Inc

Executive Suites

3071 East Chestnut Avenue Suite F16

Vineland, NJ 08361, USA

Office Phone: 856-696-3185 (administrative purposes only)