How can I re-connect my pager that was previously connected, but I let the bill lapse and it's been over a month?

When you first purchase a 1-way pager from PagersDirect, it will come with either 1 month, 3 months, 12 months, or 24 months of prepaid service. 

Before your prepaid time is up, we will send you a renewal bill for the next prepaid cycle. 

We send out the bill via e-mail or (mail you the bill if you choose print billing) at least 10 to 20 days before the pager service renewal bill is due.  We also email reminders before the pager bill is due, the day the pager bill is due, two days after the pager bill was due, and six days after the pager bill was due. 

If you still don't pay the bill and do not contact us to make payment arrangements... Service will be disconnected nine days after the original payment due date. 

Your emailed payment invoice will be valid for approximately 30 days from the initial due date. If you still do not pay the bill, your invoice will be cancelled. 

So, suppose you don't pay the bill, you don't contact us to make paying arrangements, and you just forget about paying the bill and the 30 days comes and goes. Then, what happens? 

Nothing will happen. Don't worry. We don't report to credit reporting agencies because all of our services are prepaid. However, let's say you decide you want to reconnect the pager at some point in the future. What do you do?   First, it's important to know that a new pager phone number will need to be activated should you decide to reconnect your pager.  Also, if there are any rate changes at the time that you decide to reconnect service, those new rates will go into effect. There is also a $10 reconnect fee. 

If you would like to reconnect your pager, simply text us by first calling 1-877-472-4370, choose extension 0 after Frank greets you to be connected to our text system, and wait for us to send you a text. Then reply back to our text and tell us that you previously had service with us and that you would like to reconnect your pager. Please provide your name and either your account number or previous pager phone number if you remember it. Your account number can be found on a previous bill that was emailed to you. So just do a search in your email account unless you deleted your previous e-bills.

We will then generate a brand new invoice and provide you with a link to it as well as email it to you. Once you pay the invoice, please allow up to one business day for service to be reconnected. Once service is reconnected, we will text you your new pager phone number and pager email address, if applicable.